What is ARTstor?
Support
ARTstor offers a variety of support options for those using the ARTstor Digital Library and the OIV presentation software.
Contact User Services:
| By email | By phone | By post |
|---|---|---|
| userservices@artstor.org | Monday - Friday; 9:00 a.m. - 6:00 p.m. EST Tel: 888.278.0079 (USA only) Tel: 212.500.2400 Fax: 212.500.2401 |
151 East 61st Street New York, New York 10065 |
Training
Online training
ARTstor has updated and added new topics to its instructional video series "ARTstor in 3 Minutes." These instructional videos are now available in ARTstor, on YouTube and on TeacherTube:
- ARTstor in 3 Minutes: Introducing the New ARTstor briefly walks users through the new look and feel of the ARTstor Digital Library.
- ARTstor in 3 Minutes: Register for an ARTstor account walks users through the account creation process and explains the benefits of ARTstor registered accounts.
- ARTstor in 3 Minutes: Download images to PowerPoint describes the steps required to download images and image details from ARTstor and add them to a PowerPoint presentation file.
- ARTstor in 3 minutes: Making an image group leads users through the steps to save individual images to groups in the Digital Library.
ARTstor will continue to build and add new videos to the series and make them available through our Online Help, YouTube and TeacherTube. Suggestions for new instructional topics are always welcome; contact userservices@artstor.org.
Any user at participating institutions may sign up for online training sessions. If your institution does not participate in ARTstor and you are interested in more information, please see the Interested in participation section of our website. To find out if your institution participates in ARTstor, visit the Current participants page.
ARTstor hosts live online training sessions on all aspects of using ARTstor. We offer these training sessions live through GoToWebinar. Individual registrants are invited to sign up for as many sessions as needed.
To register for a session, click on the registration link next to your preferred date and time. Please fill out the registration form and click "submit." You will receive an email with instructions to join the session within one business day. If you do not receive this email, or if the session takes place on the same day you register, please contact userservices@artstor.org.
Each session is limited to five participants. If you register for a session and learn that you cannot attend, please contact userservices@artstor.org so we can open your space to another attendee.
| Session | Date | Trainer | Time | Register |
|---|---|---|---|---|
| ARTstor Training Part I: Introduction |
Wednesday August 13, 2008 |
Sarah Falls | 2:00 p.m. EST | Register now |
| ARTstor Training Part II: Registered Users and Remote Access |
Thursday August 14, 2008 |
Sarah Falls | 1:00 p.m. EST | Register now |
| ARTstor Training Part II: Registered Users and Remote Access |
Friday August 15, 2008 |
Elizabeth Berenz | 3:00 p.m. EST | Register now |
| ARTstor Training Part III: Instructor Features |
Monday August 18, 2008 |
Elizabeth Berenz | 1:00 p.m. EST | Register now |
| ARTstor Training Part III: Instructor Features |
Tuesday August 19, 2008 |
Kimberly Henrikson | 4:00 p.m. EST | Register now |
| ARTstor Training Part IV: Offline Image Viewer (OIV) |
Wednesday August 20, 2008 |
Shalimar Fojas White | 3:00 p.m. EST | Register now |
| ARTstor Training Part IV: Offline Image Viewer (OIV) |
Thursday August 21, 2008 |
Sarah Falls | 1:00 p.m. EST | Register now |
| ARTstor Training Part I: Introduction |
Monday August 22, 2008 |
Kimberly Henrikson | 2:00 p.m. EST | Register now |
| ARTstor Training Part I: Introduction |
Monday August 25, 2008 |
Elizabeth Berenz | 3:00 p.m. EST | Register now |
| ARTstor Training Part II: Registered Users and Remote Access |
Wednesday August 27, 2008 |
Shalimar Fojas White | 4:00 p.m. EST | Register now |
| ARTstor Training Part III: Instructor Features |
Thursday August 28, 2008 |
Sarah Falls | 1:00 p.m. EST | Register now |
For groups of librarians and/or faculty, we provide online training through GoToWebinar, an online interactive classroom tool. All that is required is a computer with Internet access, a speaker phone, and a projector. We will work with you to create single or multiple sessions for your institution. Please contact us to learn more and to schedule a session.
On–site training
For North American participants ARTstor User Services will visit your campus to provide train–the–trainer sessions for library staff as well as demonstrations and training for faculty and graduate students. A minimum of 30 attendees over the course of a day–long campus visit is required. Alternatively, a single campus may choose to host a regional training meeting for representatives from multiple institutions. We recommend that you schedule onsite training at least six weeks in advance. Availability is limited, so please contact userservices@artstor.org to schedule a visit.
Please review the various training options that we offer in the User Support Models Summary.
