Assistant Director, Quality Assurance
Jenny Lu is the Assistant Director of Quality Assurance for ARTstor. Jenny leads a team of quality assurance analysts in the US and Taiwan that evaluates, validates and verifies the development initiatives and software releases of the ARTstor Digital Library, Shared Shelf, ARTstor Mobile, and related services. She also works with User Services, Strategic Services, and Technology staff to resolve production issues and make recommendations for further releases. She reports to Bill Ying, ARTstor's Chief Information Officer.
Jenny has over 11 years of experience in quality assurance and is well-versed in adapting to rapid IT changes. Prior to joining ARTstor, she worked at AT&T Research Lab, IBM, and McGraw-Hill Corporation. Jenny earned her Master of Science at the School of Communication, Information, and Library Studies (SCILS) at Rutgers University. Her specialty in SCILS was Information Retrieval.