Manager, Human Resources, ITHAKA

This position is in New York City

Specific Objectives and Responsibilities

Success in this role will be the direct result of your healthy team-oriented relationships, contribution to a set of strategies that support the organization’s framework for executing on goals and objectives, and your ability to operate in accordance with the dynamics of our organizational culture. On a day-to-day basis you will:

  • Implement practices that will help us attract, retain and develop high-quality candidates in our New York locations.  Use your top social media skills and your networking abilities to help develop a pipeline for local talent.
  • Working with our Talent Director, play a lead role in our New York onboarding efforts and help refresh our paradigm for orienting new employees.
  • Work successfully as a member of the Work Life and Culture team and contribute positively to team goals and objectives. Demonstrate flexibility and jump in when work demands shift and change. Be generous and share your skills and abilities within the team.
  • Engage proactively with staff with an eye toward eliminating obstacles to employee engagement and success.  Maintain an open door policy and exercise good judgment and transparency when surfacing day to day concerns that interrupt an employee’s positive work experience.
  • Stay connected and anticipate employee relations issues that may disrupt the organizational culture.  Use your  professional instincts to know when and how to escalate issues while minimizing fallout.
  • Demonstrate a detailed understanding of each business unit to support talent needs.
  • Contribute to plans for skill development and knowledge that will support our talent acquisition retention and development goals.

Challenges You’ll Overcome

We have recently established a strategic alliance with our colleagues at Artstor and are in the process of integrating technologies, tools, and cultures.  The successful candidate has to be able to navigate through a period of change while staying focused on the high-level goal of successfully integrating different organizational ethos. 

Skills, Experience, and Characteristics

  • A solid 5 years experience in a human resources generalist role.
  • A current understanding of talent management and a willingness to integrate these principles into your day to day practices.
  • A proven track record for building strong consultative relationships with managers to positively influence decision making.
  • Ability to work independently and to research solutions on a broad array of HR disciplines and make sound, thoughtful recommendations on actions and policies.
  • Technical proficiency including advanced knowledge of HRIS systems.
  • A Bachelor's degree in HR, Business, or related field from an accredited college or university, SHRM certification is a plus.   
  • Collegial and approachable style that enables you to interact comfortably in all areas of the organization.


Work for us

Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place. 

As a member of the Work Life and Culture team, you will enjoy the benefits associated with engaging and problem solving with a team of professionals that share your commitment to quality service, continuous improvement and success. Your colleagues are located in in Princeton, New York and Ann Arbor but the geography rarely interrupts our ability to be collaborative.

Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:

  • Choice of two medical plans, one at no cost to the employee
  • Employer paid dental, vision, life insurance, and employee assistance programs
  • Employer contributed retirement and much, much more


How to apply:

Interested candidates can submit their resume, a detailed cover letter, and salary requirements to:

ITHAKA is an equal opportunity/affirmative action employer.


New York

At ITHAKA, we think nothing is better than knowing we are having a positive impact on the world. We impact the lives of millions of people and thousands of institutions every day both in ground-breaking ways and in small ways that mean a lot.

Our Organization

We care deeply about our mission.  We work with leaders in the global higher education community to advance and preserve knowledge and to improve teaching and learning through the use of digital technologies. We are passionate about the value of education and are driven to deploy technologies to make our universities, colleges, and high schools better, more affordable, and more effective, and to reach beyond these traditional walls to support learners everywhere.

In two decades, we have launched some of the most transformative and widely used services in higher education:  JSTOR, Portico, and Ithaka S+R.  Our 300+ employees in the United States, Europe, and Asia work closely with our user communities, day in and day out, to build and continuously improve upon these services, and to identify new opportunities to expand access to knowledge and learning. In 2016, we expanded our work by entering into a strategic alliance with Artstor, a digital library of images used in teaching and research. As a successful, growing organization in a demanding and dynamic environment, we challenge ourselves to retain an entrepreneurial spirit that pursues and embraces change.

ITHAKA is headquartered in New York, New York with additional offices in Ann Arbor, Michigan and Princeton, New Jersey and provides legal oversight and services for our affiliate, Artstor, also located in New York, New York.

Mission and Funding

We are proud to be a not-for-profit organization, but our status is a reflection of our mission, not our funding model. Our work across these services is highly valued in the global higher education community, and we cover our costs by collecting fees in exchange for the access, preservation, and research and consulting services we provide. That exerts a real discipline on our operations in that we must continually adapt to the needs of our audiences to be worthy of their support. Thousands of higher education and related institutions around the world are ITHAKA’s primary financial supporters; their JSTOR participation fees provide 88% of ITHAKA’s revenue. Our 99% renewal rate for JSTOR generates stable recurring income, alleviating the dependency on fundraising that many not-for-profits experience. Because the organizations share our commitment to our mission, we have the financial resources necessary to maintain a great work environment that encourages innovation and excellence.

Working With Us
Joining Artstor

Artstor is a nonprofit organization that provides an image library and develops digital technology to enhance teaching and research. We are an equal opportunity employer and offer competitive salaries, outstanding benefits, and excellent working conditions. If you are interested in working with us, please send your CV and cover letter to:

6 East 32nd Street, 10th Floor
New York, NY 10016
Email us at